| FAQ 1 Are your boots genuine uggs? All our boots are genuine Australian uggs that have been made by UGG Australia for decades from premium quality sheepskin,(Classic uggs are made in China and others are made in New Zealand now.). . 2.what about the shipping fee?
All the goods are free shipping and free tax, you needn't pay any shipping cost.
3. How do I care for my ugg boots?
The following tips are for your reference about how to choose high-quality Ugg boots.
Firstly, select it according to its price. Due to the raw material of a real Ugg is very costly, so one pair of cheapest Ugg Boots may cost you much money. If you can get one at just about 2oo dollars, this one must be a false.
Secondly, see its colors. The real UGG is of a very excellent color, also the inside color is the same with the outside color.
Thirdly, check the quality. A real UGG is of a very soft hand feeling on its surface. Also, if you wear it, you will not feel comfortable on your legs, for the real one can just offer your comfort and warmth.
Fourth, check the overall conformation. One, in general, a real brand shoes consists of a label which includes the information of Style, name, numbering, material, size, place of origin and so on. Also, the information of name, style, color, size, for man or for woman are noted in the lateral surface of the box. And then, see whether this pair of shoes has the same color, height, heels and so on.
Fifth, check the workmanship, all UGG products are man-made products, so it is of a very delicate and smooth design.
4. How do I place an order?
The fastest and the most secure way of ordering is by placing an order through paypal or credit card.Just click the “checkout” buttom after you’re ready to order items,then your payment will be completed instantly.After your payment is received,beyond doubt,your order will be sent out in few hours,and we will send the tracking number to you by email,you can track it on line to check the order process.
5. How can I check the status of my order? When your order has been sent out , our company will send a tracking number to your email , you can track online too!
6. How does a Customer Loyalty Discount Program work? If your are a wholesale customer and want to get the discount , please chart with the online serveice or send the details to the email: ukcardyboots@hotmail.com
7. If I am not satisfied with the boots I receive, how can I do?
Dear friend, one thousand readers have one thousand Hamlet, and everyone has his own standard to evaluate something, so when you receive them, you may satisfy them or dissatisfy them. But if you aren’t satisfied with them, please contact us imediately but not apply for chardeback, or your credit card will be effected badly and will also effect your personal credit which will effect your future’s life badly. So, if satisfied, contact us and we will give you a satisfactory reply. |
